If you are not completely satisfied with your purchase, you may return your items.
Please fill out the returns form included in the documentation of your delivery. Please note- you can reuse our sustainable bag, and attach the returns label to the parcel.
To return an item, the following conditions must be met:
Returns must be made within 10 business days of delivery. The returned items must be unworn with tags remaining on the garment.
Returns procedure – Please fill out the returns form included in the documentation of your delivery, and post along with your items to – RETURNS @ Mr MERCHMATIC LTD. FLOOR 3, 65 ROSEMOUNT AVE, DERRY, Northern Ireland, BT48 OHL
Please note- you can reuse our sustainable bag, and attach the returns label to the parcel. We are not responsible for risk of loss or damage during return shipment.
Refunds – Once items are received and inspected, a refund will be given for the retail price of items purchased.
Exchange – for a different size please fill out the returns form included in the documentation and an exchange will be actioned at no additional cost.
Rossnowlagh Surf Shop aims to ensure its customers’ full satisfaction. Please email us for further assistance with a return or exchange.
Verified
Aaron W16 September 2023Brilliant Surfing lesson Dan and Holly were great teachers and helpful in the sea. A good mix of instruction at the start and then allowing us time to put it into practice. Really enjoyable experience and has left me ready for more surfing soon.Verified
emmamcl28 August 2023Superb Surf School I was treated to my first lesson by my husband on 27/08, who decided to help me with a turning 40 bucket list dream. I'm 40 this winter, so summer was the much-preferred option. Guided by the expert hand of instructor Dan, the group got provided by wetsuits, rash vests and surfboards. I was v impressed by the size range and managed to get a wetsuit to fit comfortably. Dan has us do a few warm up drills on the beach, and an in-water demo on the type of waves to look out for and an on-sand lesson about positioning in water, which took about (approx) 25 mins. James joined us towards the end of warm ups and we entered the water. The surfboard was really surprisingly stable for a total beginner, and I was so so pleased to be able to catch a few waves. Whilst getting on my feet was never my aim (some day...!) I caught lots on my body and knees which was so enjoyable. There were plenty of the group that made it under Dan and James' guidance to get up to their feet. Super cool to watch! I hope to be able to take more lessons in the future, or even hire a board and wetsuit some day (which I believe they can do). Thank you so much for breathing a new lease of life into an ageing, jaded Tyrone Doll. Hugely grateful :-)Verified
Brigid H19 July 2023Fun at Rossnowlagh Surf School Fantastic week of surfing under the patient guidance of excellent instructor Dan, who helped each adult reach their next level with great kindness, sensitivity and infectious enthusiasm. Meanwhile, a few yards away, lovely instructors Holly and Paula helped the kids significantly extend their skills and build their confidence whilst having great fun. Many thanks to James and all the superb coaches.Verified
vanessa g10 July 2023Rossnowlagh Surf school review Best fun, first surf lesson with Dan! Awesome experience for everyone in the group-highly recommended a patient teacherVerified
Rohan C6 May 2023Awesome experience! I went with my my two boys aged 10 and 9 in the Easter hols. We tried out a beginners lesson with James. We had an amazing time and the boys absolutely loved it. James, our instructor, was really easy-going and helpful. He made it great fun for the kids and both boys now have the buzz! - we’ll definitely be back!Verified
Matt L2 May 2023Rossnowlagh Surf School - Two Thumbs Up My girlfriend and I had an amazing time at the beginners surf lesson. Our instructor James was both a great instructor and awesome person to hang out with for 2 hours. Having no surfing experience we were both able to stand up on the board and catch some waves after a couple of tries! We are staying in Donegal City and did not rent a car, though found the Local Link buses got us to and from the Rossnowlagh beach with ease. I highly recommend this experience to any visitors that come through the area.Verified
Brigid J26 April 2023SUP as part of a Retreat Weekend We hosted a yoga retreat at Lough Mardal and offered our guests to go paddleboarding with Rossnowlagh Surf School. Our group really enjoyed the experience and our instructors - Aisling and David were good craic, giving quick, clear instructions and getting us out on the water safely. We had originally planned to go surfing but as the conditions weren't great for surfing Rossnowlagh Surf School were able to offer us an alternative option so as not to disappoint our retreat guests. Everyone had a great time and it really added to the whole weekend. We look forward to more water activities with Rossnowlagh Surf School!VerifiedHéloïse28 October 2022Safe and chill J ai réservé en dernière minute un cours pour niveau intermédiaire, et James m à répondu et à organisé ça très rapidement! Pédagogue, attentif et d une bonne humeur contagieuse, son cours m a permis de prendre confiance, de mieux lire les vagues et d en surfer de bonnes ! Loin d une grosse école de surf deshumanisée, la Rossnowlagh Surf School m a donc offert de super souvenirs et a renforcé des skills, le tout dans un contexte chill et bienveillant !Verified
Olivier22530 May 2022Expérience géniale, merci James et Tass ! En voyage dans le nord de l'Irlande, nous étions à la recherche d'une activité un peu originale. Nous sommes donc arrivés à la Rossnowlagh surf school un peu par hasard après avoir effectué une réservation sur le site internet. Et c'est là, que les choses ont commencé à être magiques. James vous accueille avec un grand sourire et on se sent tout de suite à l'aise. Après avoir passé une combinaison, le cours a commencé sur la plage avec un peu de théorie et de pratique au sol sur les planches. Tass et James (c'était tellement bien qu'on y est retourné le lendemain !) sont de super professeurs, très pro mais très cool aussi. Pour ceux qui appréhendent, je précise qu'Ils sont hyper vigilants sur la sécurité. Si l'océan est dangereux, la leçon sera reportée. Les conseils sont bienveillants et hyper personnalisés... que du bonheur et des sensations vraies !!! Avec une telle mise en confiance, on progresse assez vite. Activité 100 % recommandée, n'hésitez surtout pas, vous ne le regretterez pas, je vous le garantis. Le point de rendez vous est directement sur la plage à côté du camion de James, n'oubliez pas de mettre votre maillot de bain avant et bon surf !Verified
Derek M20 May 2022Great experience! James is a great instructor who is warm, friendly & very encouraging. He offered lots of good tips. I’d highly recommend his surf lessons!
Rossnowlagh Surf School est.2014 – Homegrown Surf School, along Ireland’s famous #wildatlanticway
A friendly surf school providing high quality surf lessons and rentals on the beautiful Rossnowlagh beach in Co. Donegal.
Rossnowlagh Surf School est.2014 – Homegrown Surf School, along Ireland’s famous #wildatlanticway
A friendly surf school providing high quality surf lessons and rentals on the beautiful Rossnowlagh beach in Co. Donegal.
Rossnowlagh Surf School est.2014 – Homegrown Surf School, along Ireland’s famous #wildatlanticway
A friendly surf school providing high quality surf lessons and rentals on the beautiful Rossnowlagh beach in Co. Donegal.
SimonTodd